Testimonials
Committed to service and quality, but don’t just take our word for it,
here’s what our customers say;
I feel I must write to you, to say how efficient and friendly your claims department were when they dealt with my claim. I received my cheque the day after it was promised. I could hardly believe my eyes, as sadly business it not carried out this way anymore. Please express my thanks to your staff for the friendly and efficient manner in which they carry out their duties.
Mr Craig, Ayrshire - April 2008
I am delighted to share our good experience of your company with everyone else. We cannot praise you highly enough, and would always insure with Fortis in the future. We are convinced that your swift and professional actions played a large part in saving my mother-in-law’s life.
Mrs Drake, London - April 2008
I am completely satisfied with the service provided by your organisation. The courtesy and speed in which I was treated was second to none. So much so that the travel agent responsible for our holiday was so impressed that she requested the name of your organisation. Once again, many thanks.
Mrs S Knight, Plymouth - March 2008
Fortis are out-performing all insurers at the moment, not only in the products that they offer but also in the service that they are providing. They are currently leaving all the others in their wake, and I can see that if this continues, the British Insurance Award for 2008 will be next to the one they won in 2007. It makes a very pleasant change to deal with an insurer who knows that service makes a difference.
Stuart Seager, Personal Lines Manager, Stennings, Folkstone - February 2008
I take this opportunity to express my sincere appreciation for the expeditious way in which your company has dealt with my claim. Effective and efficient customer service, as clearly demonstrated by your company, is of great significance and will often take precedence over cost when deciding where to place future business. My thanks to those involved.
Mr D Small, Bristol - February 2008
What a relief, at such a traumatic time, to discover that our chosen insurance company was/is a really caring company. In this day and age, when so much apathy exists, it is a great pleasure to congratulate Fortis, and all concerned, for a really first class service. Needless to say, we have recommended Fortis to scores of folk following our experience. Once again, many thanks.
Mr Marshall, Swindon - January 2008
I have never come across a more courteous, efficient, empathetic and understanding group of people in my life. They were wonderful. I just had to take the time to write and make you aware of these outstanding employees, and to thank them from the bottom of my heart. Many, many thanks for a job well done.
Mrs Farren, Londonderry - January 2008